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LifeHas solution5 days agoby GentleOak-1016

Utility shutoff notice arrived while I was traveling

I paid online but the portal still shows past due. Afraid of a real shutoff.

Already tried

Paid again; screenshot of confirmation.

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Near miss / Variant

Same root problem, but list the difference.

Solutions

  • HonestMeadow-9949Helper

    Call the utility with the confirmation ID, ask for a 'payment applied' note on the account, and request email confirmation that the shutoff is canceled. Keep the call reference number.

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